Expand your Salesforce knowledge with these 3 FREE online platforms

A 2018 report found that 60% of all companies have integrated or plan to integrate Salesforce clouds.

It’s no surprise that CRMs are the new norm, but to maximize their full potential, you and your team need to do your homework. There are a variety of ways to do this, from reading books to attending training events and seminars, but you can also access everything you need online. Here are three of our favorite Salesforce training platforms that are also free of charge.

1. Trailhead. Trailhead is Salesforce’s online training platform. It launched at Dreamforce 2014 and is now home to dozens of interactive, online tutorials designed for administrators and developers alike. Although Trailhead was originally designed for new and intermediate users, Salesforce has since added useful resources for advanced users and developers.

Trailhead is also unique in that it makes learning fun. Users can develop their skills through:

• Interactive assessments
• Self-paced training courses
• Modular, engaging content
• Gameification

Trailhead is also free of charge. Click here to enroll today.

2. Youtube. Youtube is a great place to watch cat videos, but it’s also packed with high-quality, instructional content. Salesforce has its own Youtube channel, but there are hundreds of other rockstar admins and developers sharing their tips and insights too. If you want to get an idea of the sheer volume of Salesforce content Youtube has to offer, visit the website and type “salesforce tips” in the search bar. If you’re overwhelmed by all the choices, here’s a list of Top 10 Salesforce Developer Channels on Youtube from Feedspot.

3. LinkedIn. LinkedIn is more than a social media platform. It’s a place for professionals to interact and share tips and insights. There are a variety of Salesforce groups both at the local and national level. Don’t be afraid to dig around and ask questions. The more you know about Salesforce and its capabilities, the more you can use it to your advantage.

Even the savviest business owner needs help from time to time. At 17 Grapes, we specialize in educating executives and their teams on the implementation and use of Salesforce. If you want to supplement the skills you’re already learning, get in touch today.