As your business grows, so does its complexity. Many companies, when they first start out, have a tight handle on the customer experience. But as a company grows and customer interactions become more complicated, customer satisfaction can dwindle if... (Read More)
In the fast-paced world of modern business, staying competitive means not just meeting customer expectations but exceeding them. But don't forget that your business must provide your team with the tools they need to achieve this level of customer... (Read More)
Salesforce.com is a cloud-based customer relationship management (CRM) platform that empowers businesses to streamline their sales, marketing, and customer service processes. Founded in 1999, Salesforce has become a pioneer in cloud computing... (Read More)
How is the data you're using in Salesforce? We aren’t talking about statistics or how the data looks in reports. We are talking about the data itself. Would you consider it clean?
Clean data is data that has accurate, complete information. As... (Read More)