If you're a business owner of any type, you've undoubtedly heard of customer relationship management (CRM) software. Though there are dozens of options to choose from, many modern businesses use Salesforce. Chances are good you've heard of... (Read More)

We all know that employee morale can have a huge impact —positive or negative — on the performance and success of an organization. But what you may not realize is that the overall attitude, satisfaction and outlook of a company's employees rest... (Read More)

No matter the type of business you run, the goal is always the same –– close more sales. Unfortunately, that's often easier said than done. If you don't take the time to identify your target audience or their unique needs, you'll struggle to... (Read More)

Many employers don't realize that employees' feelings about the companies they work for are often shaped in the first weeks and months on the job. It's a critical window of time for employees to find out about the companies they work for and whether... (Read More)

A recent study conducted by researchers at Stanford University found that about 42% of Americans are currently working from home. While this helps prevent the spread of COVID-19, it can also feel isolating and take a toll on your mental... (Read More)

Each generation brings a new approach to the art of management. Generation Y — more commonly called the Millennial generation — is no different. Well, actually they are different in key aspects, and that turns out to be a positive thing in many... (Read More)

Does your business use customer relationship management software? If not, you're missing out. You don't have to take our word for it, though. Just look at these statistics: 65% of businesses that use a CRM meet or exceed their sales quotas. |... (Read More)

Does it seem like every time you turn around, someone needs something and that pile of work on your desk only grows? Do you wish you could put out a “Do Not Disturb” sign just to finish your responsibilities? Interruptions are a fact of life... (Read More)

Congrats on making the transition to Salesforce. In doing so, you've joined more than 150,000 businesses, including Fortune 500 companies. | Salesforce is an amazing platform, but like any software program, there's a learning curve. If you want to... (Read More)