Whether it's political change, a company reorganization, a business challenge, or industry turmoil, it can be difficult to manage stress and stay focused.
Often, employees look to a company's leadership for cues on how to handle uncertainty... (Read More)
Is your team clamoring for more Salesforce training? 17 Grapes provides support and training, and we encourage you to take full advantage of what we offer. Perhaps, though, you or an employee would like to drill down deep into Salesforce and... (Read More)
Do you find it difficult or uncomfortable to give feedback? Surveys show that many leaders feel uncomfortable providing feedback to their employees and teams. In a recent Harris poll of those in leadership positions at companies and organizations... (Read More)
It's sometimes easy for those of us in the Salesforce sphere to focus on the technical side of things, the skills needed to develop apps, customize solutions for a company's specific needs or to analyze data.
But how are your soft skills? These... (Read More)
It's estimated that one-third to one-half of the world's population is comprised of introverts. Yet research shows that many leaders have difficulty effectively managing and leading more inner-oriented employees. Here are three ways to adapt your... (Read More)
What qualities make a great leader? It's not an easy question to attempt to answer. Plus, different leadership styles can work best in different situations. But a study by McKinsey & Co. sheds some light on a handful of core qualities that are... (Read More)
You have been gathering data and putting it into your Salesforce database. But are you using this data to help you create better relationships with your customers? How, you ask? The data you collect can give you insight into your customers.
Of... (Read More)
You need to hire a new member of your team and have narrowed the field to a handful of applicants with stellar resumes. Yet you know that even when someone looks good on paper, they might not always be the best choice for the job. But how do you... (Read More)
As a business owner, you've got a lot on your plate.
There are finances to manage, employees to hire, and inventory to order, and that's not even considering your relationship with your customers.
Fortunately, building relationships is easier... (Read More)