How are you testing your Salesforce data? One of the ways you can do this is through automated testing rather than with a manual process. Why is automated testing process valuable? It is quick and can produce a large volume of results. This... (Read More)

As humans, we aren't hard-wired to say 'no.' Psychologically, it's a lot easier to say 'yes' to avoid possible conflict. But accepting everything — or most everything — that comes your way at the office and in your personal life can quickly... (Read More)

Do you have an employee who never seems to show up to work, meetings or other company events on time? Regardless of the frequency and severity of the tardiness, chronic lateness should be managed effectively to avoid upsetting other members of the... (Read More)

[caption id="attachment_462589" align="alignright" width="300"] rawpixel © 123RF.com[/caption] You understand your Salesforce system, but do others within your company? This is where you need to effectively combine your technical knowledge with... (Read More)

How is the data you're using in Salesforce? We aren’t talking about statistics or how the data looks in reports. We are talking about the data itself. Would you consider it clean? Keeping your Salesforce data clean is important for your... (Read More)

Have you fallen into the habit of sending e-mails to communicate with our employees — even if they are just a few steps away from you? Perhaps it is time to rethink your reliance on technology to communicate with your team. Although most people... (Read More)

You know Salesforce works. You have witnessed its success in your own business. But did you know it also can be used by nonprofits — maybe even the very one to which you dedicate so much of your time after work. Salesforce can take all the data... (Read More)

Are you sold on Salesforce but need a consultant to help implement it in your small or mid-sized business? It can be a bit daunting to pick a consultant, especially since we all have credentials and experience or we wouldn't be certified. How, then... (Read More)

Did you know that people rate employees as more credible than the CEOs of most companies? Many Americans trust what employees say about a company than what company's leadership says. What does this mean to you? It's your job as a leader to strive... (Read More)