A 2018 report found that 60% of all companies have integrated or plan to integrate Salesforce clouds. It's no surprise that CRMs are the new norm, but to maximize their full potential, you and your team need to do your homework. There are a... (Read More)

CRM, or Customer Relationship Management, is a type of software designed to help you manage your customer relationships and their associated data. When you onboard a customer, it's much more than selling your product. If you want to keep their... (Read More)

Goal-setting isn't just for New Years' resolutions. Setting goals in the workplace is crucial to motivating employees to perform at their best in their positions. If you're not actively helping your employees set and track their goals at the moment... (Read More)

Congrats on making the decision to invest in Salesforce! Implementing a Customer Relationship Management platform at your office is one of the most effective ways to build a stronger, more reciprocal relationship with your client base. However... (Read More)

Most business experts agree that there are several distinct categories that managers fall under. Depending on where you work and what your team is like, some of these might be more effective than others. Which management style matches... (Read More)

Congrats on making the decision to implement a CRM platform at your business. This is a wise decision not only for the financial future of your company, but for your organization as a whole. Used correctly, the data you gather about your clients and... (Read More)

Work appraisals and performance reviews are key to helping keep employees on track, growing, and motivated. Historically, this kind of review has been conducted between the employer and the employee annually, usually around an employee anniversary... (Read More)

With all the bad publicity facing social media giants like Youtube, Facebook, and Twitter, it's easy to assume all tech companies are in it for themselves, focused on turning a profit and nothing else. Fortunately, things aren't as black and white... (Read More)

Whether you’re a lead account manager or an office manager, management requires a certain skill set and sense of self. If you’ve been thinking about taking on leadership roles or have aspirations about becoming the boss, here are some things to... (Read More)