In 2012, Salesforce CEO Mark Benioff realized something was off. It wasn't faulty software, a lack of leadership or a toxic culture. Instead, it was something more obvious and pervasive: the company faced gender disparity and a significant pay gap... (Read More)

One of the most important communication skills a genuine leader should possess is the ability to check your own perceptions about what other people are saying (verbally or nonverbally). Simply put, perception-checking involves directly asking... (Read More)

Salesforce is an amazing program that can improve your customer relationships and business as a whole. However, there is a learning curve with it. Don't get us wrong––the software is amazing. But if you aren't tech-savvy or haven't used CRM... (Read More)

The psychological concept of self-determination theory has been widely studied and practiced in academics and science, but it also has several useful strategies to offer leaders in the workplace. In a nutshell, self-determination theory refers to... (Read More)