A 2017 study conducted by Forbes Magazine found that 53% of companies are investing in big data analytics. The same study found that those numbers are expected to rise even more in the coming years. There's no doubt that big data can provide... (Read More)

How would you rate your workplace climate? Warm and engaging or icy and cutthroat? If you're concerned about the state of your office and your employees' satisfaction with their jobs, then implementing more positive communication strategies could be... (Read More)

If you asked your customers or clients, what would they say about your company and the level of customer service it provides? Customer service is a vital part of any business —B2C or B2B — and plays a large role in creating satisfied and loyal... (Read More)

Innovation is a hot business buzzword. Companies need to be innovative to stay competitive against other brands, to meet customer needs, to attract and retain the best talent. But is innovation necessary for management, or is it restricted to... (Read More)

Does your company have a positive emotional culture? A feel-good place to work can be a powerful business development tool, according to a 10-year study of the culture of companies in a variety of industries and locations. Researchers Sigal... (Read More)

The coronavirus pandemic has turned life as normal upside down. Many businesses are already having to make the difficult decision to shut down entirely or downsize by letting go of employees. As long as social distancing measures continue, the... (Read More)

If you're new to Salesforce and haven't done much research, you might be under the impression that the software has only one capability: customer relationship management. Believe it or not, CRM is only one of the many aspects of running a business... (Read More)

It seems like there’s never enough time to get everything done. Constant emails, meetings, reviews, and deadlines mean that more and more, managers are eating lunch at their desk, staying late, and still feeling like they’re falling behind. Here... (Read More)

We all know that happier workers are more productive. But did you know that for most people, money can't buy workplace happiness? Research shows that making employees happy is more than just paying them a good — or great — salary or giving them... (Read More)

Employee morale can have a huge impact on the success of your company. However, many workplace leaders assume they're doing an excellent job as long as nobody complains. The fact that no one is voicing concerns, however, does not mean your team... (Read More)